{"id":9164,"date":"2021-11-21T12:50:53","date_gmt":"2021-11-21T17:50:53","guid":{"rendered":"https:\/\/thetigerdotcom.kcparrish.co\/faqs\/"},"modified":"2021-11-21T12:52:50","modified_gmt":"2021-11-21T17:52:50","slug":"faqs","status":"publish","type":"page","link":"https:\/\/thetigerdotcom.kcparrish.co\/en\/faqs\/","title":{"rendered":"FAQs"},"content":{"rendered":"

[vc_row equal_height=”yes” css_animation=”fadeIn” css=”.vc_custom_1494510617612{margin-right: -50px !important;margin-left: -50px !important;}”][vc_column css=”.vc_custom_1637515756310{margin-bottom: 20px !important;padding-top: 15px !important;padding-right: 50px !important;padding-left: 50px !important;}” offset=”vc_col-lg-12 vc_col-md-12″ mobile_bg_img_hidden=”no” tablet_bg_img_hidden=”no” woodmart_parallax=”0″ woodmart_sticky_column=”false” parallax_scroll=”no” mobile_reset_margin=”no” tablet_reset_margin=”no”][vc_tta_accordion shape=”square” color=”white” c_icon=”chevron” c_position=”right” active_section=”1″ no_fill=”true” collapsible_all=”true”][vc_tta_section title=”Shipping Conditions” tab_id=”condiciones-envio”][vc_column_text woodmart_inline=”no” text_larger=”no”]For the time being the KCP Online Shop, The Tiger Dot Com, will not be offering shipping or delivery services. Customers must pick up their merchandise at the KCP campus after being contacted by our Community Service Coordinator:<\/p>\n

Maria Paulina Zu\u00f1iga
\nWhatsapp:<\/strong> 3106650876
\nmzuniga@kcparrish.edu.co<\/a>[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”Payment methods accepted” tab_id=”metodos-pago”][vc_column_text woodmart_inline=”no” text_larger=”no”]For your convenience, customers may purchase through wire transfer (BANCOLOMBIA) and send their payment confirmation to our Community Service Coordinator:<\/p>\n

Maria Paulina Zu\u00f1iga
\nWhatsapp<\/strong> 3106650876
\nmzuniga@kcparrish.edu.co<\/a><\/p>\n

Users may also buy our merchandise through the KCP Online Shop The Tiger Dot Com. We accept Credit Card payments (Visa, Master Card & American Express) and automatic debit cards (PSE) through Wompi.
\n[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”Delivery times” tab_id=”tiempos-entrega”][vc_column_text woodmart_inline=”no” text_larger=”no”]Online store and wire transfer sales are ONLY under a preorder system. None are available for immediate purchase and delivery. The KCP The Tiger Dot Com store must comply with the minimum production quantities required by each manufacturer. Delivery times for each product may vary depending on the manufacturer.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”How can I check my order status?” tab_id=”estado-pedido”][vc_column_text woodmart_inline=”no” text_larger=”no”]After your purchase, you will receive a confirmation email generated by our platform validating your purchase. When your order is being prepared, you will receive a second notification through your registered email and a third and final notice to coordinate pick-up.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”When will I be charged for my order?” tab_id=”cobro-pedido”][vc_column_text woodmart_inline=”no” text_larger=”no”]As soon as you make the purchase through wire transfer your order will be charged. For purchases via our online shop, The Tiger Dot Com, orders will be charged subject to bank policies for online purchases using Wompi.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”Cancelations, changes, and return policies” tab_id=”cancelaciones”][vc_column_text woodmart_inline=”no” text_larger=”no”]The KCP The Tiger Dot Com does not accept cancelations or changes once the purchase is finalized.<\/p>\n

Product returns will only apply if the merchandise is defective upon delivery time.<\/p>\n

Please contact:<\/p>\n

Mar\u00eda Paulina Zu\u00f1iga
\nWhatsapp<\/strong> 3106650876
\nmzuniga@kcparrish.edu.co<\/a>[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”How safe is your personal information” tab_id=”politicas-privacidad”][vc_column_text woodmart_inline=”no” text_larger=”no”]Our site uses a Secure Sockets Layer (SSL) protocol to encrypt all personal information sent during the check-out process. For more information on how we secure and use your information, please consult our Privacy Policy<\/a>.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”Can you process international credit cards?” tab_id=”tarjetas-aceptadas”][vc_column_text woodmart_inline=”no” text_larger=”no”]Yes. Only Visa, Master Card, or American Express affiliates.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”Do you ship internationally for the alumni community?” tab_id=”envios-internacionales”][vc_column_text woodmart_inline=”no” text_larger=”no”]We can ship nationally & internationally (outside of Barranquilla). Shipping costs will be paid upon arrival at the customer\u2019s shipping address. The shipping supplier can be agreed upon with the customer. For shipping logistics please contact our Community Service Coordinator.<\/p>\n

Maria Paulina Zu\u00f1iga
\nWhatsapp:<\/strong> 3106650876
\nmzuniga@kcparrish.edu.co<\/a>[\/vc_column_text][\/vc_tta_section][\/vc_tta_accordion][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"

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